ALL SALES ARE FINAL

Due to the nature of our business model, all sales are final. We do not accept returns, refunds, or exchanges once an order has been placed and confirmed.

This applies to, but is not limited to:

• Change of mind
• Incorrect sizing or fit
• Delayed delivery times
• Buyer preference after purchase

By completing a purchase on our website, you acknowledge and agree to this policy.

ORDER ACCURACY AND PRODUCT DESCRIPTION

All products listed on our site are brand new and represented as accurately as possible. Many items are sourced through third-party suppliers, meaning availability, packaging, and minor variations may occur.

We strongly advise customers to:

• Review all product descriptions carefully
• Check sizing information where provided
• Contact us with any questions before placing an order

DAMAGED OR INCORRECT ITEMS

In the unlikely event that you receive an item that is damaged or significantly not as described, please contact us within 48 hours of delivery with clear photographic evidence.

Each case will be reviewed individually. Where applicable, we may offer a resolution at our discretion. This does not guarantee a refund or return approval.

SELL BACK TO US - TRADE IN OPTION

While we do not offer returns, we provide an alternative option through our Sell to Us service.

If you no longer want an item purchased from us, you may be eligible to:

• Sell the item back to us via our 'sell to us' service
• Receive a trade price based on current market demand and condition

This service is entirely optional and subject to approval. Trade prices are not guaranteed and may differ from the original purchase price.

You can access this service via the Sell to Us link on our website.

CONTACT US

If you have any questions regarding this policy or require clarification before purchasing, please contact us prior to placing your order.

By using our website and completing a purchase, you confirm that you have read, understood, and agreed to this Returns Policy.

Lost Or Missing Parcels

Once your order has been dispatched, it is in the care of Royal Mail.

STR8S0URCE is not liable for lost or missing parcels once they have been handed over to the courier.

If your parcel appears to be lost, please contact our customer support and we’ll help you resolve the issue directly with Royal Mail.

Have Any Questions?

If you have any questions about our shipping policy, please email us at inquiries@str8s0urce.com.

NOTE: WE ARE NOT LIABLE FOR ANY LOST PARCELS, PLEASE CONTACT THE COURIER IN ANY CASE OF A LOST PARCEL.